No matter what your job is, you are likely to be responsible for a process or part of it – be it a marketing, accounting, consulting or manufacturing process. The objective of this course is to introduce you to Operations Management and Supply Chain Management, broadly meant as the science of designing, executing, controlling and improving business processes and supply chains.
Prof. Dr. Daniel Corsten is a founding academic of the Efficient Consumer Response Initiative, the biggest collaborative movement in the world. Daniel has researched and acted as a consultant to Procter & Gamble, Unilever, Wal-Mart, Migros, Sainsbury and many other consumer and retail companies to help them improve customer service, lower cost, reduce out-of-stock level and create sustainable supply chains. Before joining IE, Daniel taught and researched at St. Gallen (Switzerland), Bocconi (Italy), INSEAD (France and Singapore), London Business School (UK) and Wharton (USA). He directed many programmes and received several awards for his teaching and his case studies. Before joining academia, Daniel worked for Bayer Leverkusen and AGFA in Germany and the US.
Note: All information is accurate for the 2017-2019 academic year and is subject to change for future classes